COMPANY OVERVIEWGibtelecom is the leading telecommunications provider to Gibraltar’s home and business users. The Company is both aware of the needs of its customers and equally of the opportunities which arise as a result of Gibraltar’s significant international financial services, maritime and e-gaming industries.
Gibtelecom provides customers with products and services matching those offered by leading telecommunications companies throughout the world. The Company’s experienced and dedicated staff guarantee that customers receive a professional and customised service. Gibtelecom was the first Gibraltar business to receive the “Recognised for Excellence” accreditation from the European Foundation for Quality Management, and is also an ISO 9001:2008 certified Company.
Gibtelecom is structured around three brands: GibWireline, Gibtel and GibConnect.
GibWireline encompasses the fixed line telephony services for the Rock’s inhabitants. With almost 90 fixed lines per 100 population, services compare favourably with other countries and territories.
Gibtel provides both Contract and Pay-As-You-Go (Reload) mobile phone and data services, with a per capita penetration of over 100%. The Company’s GSM, 2G and 3G networks offer full coverage of the Rock, and roaming agreements are in place with some 450 operators in over 140 countries.
GibConnect offers a variety of internet solutions, from individual lines and wi-fi access to business corporate links. Nearly 70% of households in Gibraltar have an ADSL connection. Gibtelecom also offers dedicated premium internet protocol (IP) bandwidth to businesses on demand, and can host their computer servers at one of the Company’s data centres.
The Company was established, after the merger between Gibraltar Nynex Communications Ltd (a Verizon communications business) and Gibraltar Telecommunications International Ltd (a British Telecom business), and has greatly contributed to the expansion and advancement of communications in Gibraltar. In April 2007, Telekom Slovenije purchased Verizon’s 50 per cent shareholding in the Company, whilst the other half continues to be owned by the Government of Gibraltar. Telekom Slovenije is quoted on the Ljubljana Stock Exchange in Slovenia, an EU member state in the Euro Zone. The Telekom Slovenije Group and its subsidiary companies provide fixed line, mobile and internet services throughout Slovenia and in other countries mainly in South Eastern Europe.
OPENING HOURSCustomer Service Centre
09.00 - 18.00 Monday - Friday
10.00 - 13.00 Saturday
EMPLOYEESTim Bristow - Chief Executive Officer