GHA
The Greatest Wealth is Health...
Advance Appointments: 20052441
Primary Care Centre: 20072355
EXECUTIVES

Minister for Health: 20007011

Principal Secretary: 20007053

Medical Director: 20007014

Director of Information Management & Technology: 20007340

Director of Finance: 20007065

Director of Human Resources: 20007076

Director of Nursing: 20007311

Head of Estates & Clinical Engineering: 20007327

Director of Public Health: 20007018

info@gha.gi

www.gha.gi

ST BERNARD'S HOSPITAL
Harbour Views Road
Administration

Operations Manager: 20007383

Facilities: 20007367

Patient Advocacy & Liaison Service (PALS): 20007102

Anonymous Hotline: 20007919

Finance Department Line 1: 20007057

Finance Department Line 2: 20007058

Accounts: 20007048

Health Promotion Officer: 20007020

Infection Control Officer: 20007315

Medical Registration Board: 20071685

Secretaries

Medical Secretaries Line 1: 20007238

Medical Secretaries Line 2: 20007245

Surgical Secretaries Line 1: 20007254

Surgical Secretaries Line 2: 20007256

Human Resources

HR Policy: 20007078

Recruitment: 20007082

All Departments

Accident & Emergency: 20007121

Breast Clinic: 20007248

Blood Department: 20007251

Chemotherapy Unit: 20007545

Dental Clinic / Ear, Nose & Throat Clinic: 20007272

Dietician: 20007198

Gynaecology / Surgical: 20007273

Laboratory Line 1: 20007177

Laboratory Line 2: 20007170

Mortuary: 20007390

Night Sister: 20007316

Ortho / Trauma: 20007274

Outpatients

Palliative Care: 20007253

Pain Clinic Line 1: 20007280

Pain Clinic Line 2: 20007223

Pharmacy: 20007106

Procurement: 20007373

Public Health: 20007018

Radiology (X-Ray): 20007286

Records Department: 20007032

School of Health Studies: 20007089

Screening Department: 20007025

Sponsored Patients: 20076423

Supplies: 20007371

Ambulance Service

General Enquiries: 20079700

Patient Transport: 20007399

Fax: 20007397

Rehabilitation Departments

Cardiac Rehabilitation: 20007203

Dietetics: 20007198

Occupational Therapy: 20007191

Physiotherapy: 20007184

Speech Therapy: 20007200

Wards

Captain Murchison Ortho Trauma Ward: 20048124

Dudley Toomey Surgical Ward: 20048153

James Giraldi Critical Care Unit: 20007149

John Mackintosh Male Medical Ward: 20048132

Millicent Mackintosh Maternity Ward: 20051297

Rainbow Paediatric Ward: 20048152

Victoria Mackintosh Female Medical Ward: 20048133

PRIMARY CARE CENTRE
2nd Floor ICC Building 2A Main Street

Primary Care Manager: 20007808

General Enquiries/Help Desk Line 1: 20072355

General Enquiries/Help Desk Line 2: 20079700

Appointments

Advance Appointments: 20052441

Cancellation of appointments: 20043331

House Calls: 20077003

Sick Note Service: 20007888

Administration

Medical Typists Line 1: 20007889

Medical Typists Line 2: 20007817

Records Enquiries: 20007801

Registration of GPMS Line 1: 20007866

Registration of GPMS Line 2: 20007890

Departments

Audiology: 20007842

Cardiac Rehabilitation Helpline: 20007283

Community Occupational Therapist: 20007837

Community Physiotherapist: 20007836

Dental Service: 20007809

Dermatology Service: 20007867

District Nurse: 20074577

Health Visitor / Child Health & School Health Service: 20007844

Immunisation: 20007847

Mental Welfare Officers: 20071386

Prescription Advisory Unit: 20007832

Speech Therapy: 20007838

Fax - All Departments: 20043948

MENTAL HEALTH SERVICES
Ocean Views, Europa Road

Unit General Manager: 20078807

Clinical Manager: 20078807

Office: 20078807

Horizon Ward: 20048169

Sunshine Ward: 20048160

Community Mental Health Team
Coaling Island

General Enquiries: 20041659

If Busy Call: 20042307

Fax: 20041658

BELLA VISTA DAY CENTRE
Europa Road

Reception: 20007981


About Us

The Gibraltar Health Authority (GHA) was set up under the Medical (Gibraltar Health Authority) Act 1987 and its purpose is to provide health care in Gibraltar, which is home to just over 30,000 residents. Gibraltar enjoys similar health, and standards of health care provision, to most Western European countries.

The Gibraltar Health Authority (GHA) delivers Primary, Secondary and Mental Health Care in Gibraltar using a Healthcare model closely linked to the National Health Service (NHS) in the United Kingdom and for this purpose some tertiary referrals are delivered in the NHS as well as in Spanish Hospitals due to the proximity. The organisation is split into three sites with the administration based in the hospital itself. The hospital is a 30,000m² facility, which opened in February 2005. The GHA employs approximately 1000 employees and handles approximately 37,000 A&E attendances, 40,000 out patient episodes and 90,000 GP visits on an annual basis. The GHA’s three main sites are the Primary Care Centre, St.Bernard’s Hospital and the Ocean Views Mental Health Facility. In January 2017 the GHA also opened a new Dementia Day Facility that can accommodate up to 90 patients on a daily basis from Monday to Friday. The GHA has an operating budget of around £100m per annum.

The GHA operates a Group Practice Medical Scheme, which is a contributory scheme and enables registered persons to access free medical treatment.

St. Bernard’s Hospital provides a comprehensive out-patients service and in-patient treatment for acute medical and surgical cases. With a total of 212 beds it incorporates a maternity unit, paediatric ward, surgical wards, medical wards, critical care unit, operating theatres, radiology, pathology, rehabilitation, ambulance and CSSD services amongst others. The hospital also includes two elderly care wards managed by the Care Agency Elderly Residential Services. Facilities also exist for specialist medical services to be obtained outside Gibraltar where such services are beyond the scope of local resources.

Ocean Views is a 52-beded state-of-the-art modern facility designed by the Mental Health multidisciplinary team in partnership with service users, carers and support groups; it has been built specifically with our patients needs at the center of all the decisions’ taken.

A Primary Care Centre houses the General Practice Surgeries with circa 20 General Practioner’s and an average of 90,000 attendances per annum. Provision is also made for domiciliary visits. The child welfare and school medical services, which include immunisation and vaccination, the dental clinics and health visitors, are also housed in this Centre.

A programme of visits by consultants from the United Kingdom covers certain specialties that are not provided by staff permanently employed in Gibraltar. These include, for example, Paediatric Neurology, Plastic Surgery and Cardio-thoracic Surgery among others.

What we do.

Our Vision

“The GHA will provide a service that meets the health needs and wellbeing of the people we serve. A service that is user-centred, accessible and delivered in a safe and dignified manner, and strives for continuous improvement. A quality service which Gibraltar can be proud of”

Our Mission Statement

“Keeping your health at the centre of what we do”

The Gibraltar Health Authority objectives as outlined in the GHA Strategic Plan 2015 -2017

The Five Key Objectives

1) Prevention rather than cure

The GHA will improve the health of our population through health promotion, education and awareness. The GHA will develop new screening programmes and improve the management of chronic disease.

2) Provision of Care and Services

The GHA will provide care and services at the right time, by the right person, at the right place with the appropriate resources.

3) Training, Development and Succession Planning

The GHA will provide the appropriate training and support to staff in order to develop them in acquiring the right skills for current and future needs of the service.

4) Governance, Quality of Care and Safety

The GHA will develop a comprehensive and robust Clinical and Corporate Governance framework.

5) Communication and Engagement

The GHA will engage in the development of effective communication strategies within the organisation with service users, and with other key stakeholders within the community to ensure that there is awareness, engagement and constructive participation in all aspects of the service.
Opening Hours
HEALTH CENTRE
0800 - 1800 Monday to Friday
Please note that different services operate different hours.

GP EMERGENCY CLINIC
0900 - 1100 & 1700 - 1800 Saturdays
1000 - 1100 & 1700 - 1800 Sundays & Public Holidays

PRE-BOOKED NURSE LED CLINICS
0800 - 1300 & 1700 - 1800 Monday to Friday

DENTAL CLINIC

General Clinic
09.00 to 12.40 & 14.00 to 16.40 Monday - Friday
Emergency Clinic
0900 to 1100 Monday to Friday ICC Centre
0900 Saturdays, Sundays and Public Holidays
1130 Monday to Friday St Bernard’s Hospital (Please report to the Records office first for registration).

ST.BERNARD’S HOSPITAL VISITING HOURS

Captain Murchison Ortho Trauma Ward

Zone 1, Level 2
St Bernard’s Hospital
Harbour Views Road
Gibraltar
Tel: +350 20007156 or 20007157
Visiting Times: Daily: 12:30 to 13:30 and 17:30 to 19:45
Only 2 visitors per patient.
Children under 12 years of age are not allowed.
Visiting is at the discretion of the Ward Manager on duty.

Dudley Toomey Surgical Ward

Zone 1, Level 3
St Bernard’s Hospital
Harbour Views Road
Gibraltar
Tel: +350 20007142 or 20007143
Visiting Times: Daily: 17:45 to 19:45
Only 2 visitors per patient.
Children under 12 years of age are not allowed.

James Giraldi Critical Care Unit

Zone 1, Level 1
St Bernard’s Hospital
Harbour Views Road
Gibraltar
Tel: +350 20007148 or 20007153

Visiting Times: Daily: 1 visitor per patient only from 12:30 to 13:30 and 2 visitors per patient from 18:30 to 19:30. Visitors can swap every 15 minutes.
Children under 12 years of age are not allowed.
Visiting is at the discretion of the Ward Manager on duty.

John Mackintosh General Medical Ward

Zone 3, Level 1
St Bernard’s Hospital
Harbour Views Road
Gibraltar
Tel: +350 20007165 or 20007167
Visiting Times: Daily: 17:45 to 19:45
Only 2 visitors per patient.
Children under 12 years of age are not allowed.
Visiting is at the discretion of the Ward Manager on duty.

Millicent Mackintosh Maternity Ward

Zone 3, Level 4
St Bernard’s Hospital
Harbour Views Road
Gibraltar
Tel: +350 20007124 or 20007125
Visiting Times: Daily: 15:00 to 16:30 and 18:30 to 19:30
Only 2 visitors per patient.
Children under 12 years of age are not allowed.
Visiting is at the discretion of the Ward Manager on duty.

Rainbow Children’s Ward

Zone 4, Level 4
St Bernard’s Hospital
Harbour Views Road
Gibraltar
Tel: +350 20007136 or 20007137
Visiting Times: Daily: 11:00 to 19:30
Only 2 visitors per patient.
Children under 12 years of age are not allowed.
Visiting is at the discretion of the Ward Manager on duty.

Victoria Mackintosh General Medical Ward

Zone 3, Level 2
St Bernard’s Hospital
Harbour Views Road
Gibraltar
Tel: +350 20007162 or 20007164
Visiting Times: Daily: 17:45 to 19:45
Children under 12 years of age are not allowed.
Visiting is at the discretion of the Ward Manager on duty.




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St Bernard's Hospital Harbour Views Road

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