Showing the "business" results for "UTILITIES" (4 results).
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Gibtelecom is the leading telecommunications provider to Gibraltar's home and business users, providing products and services matching those offered by leading telecommunications companies throughout the world. The Company's experienced and dedicated staff guarantee that customers receive a professional and customised service. Gibtelecom is structured around three brands: GibWireline, Gibtel and GibConnect.

GIBWIRELINE encompasses the fixed line telephony services for the Rock's inhabitants. With almost 90 fixed lines per 100 population, services compare favourably with other countries and territories.

GIBTEL provides both Contract and Pay-As-You-Go (Reload) mobile phone and data services, with a per capita penetration of over 100%. The Company’s GSM, 2G and 3G networks offer full coverage of the Rock, and roaming agreements are in place with some 450 operators in over 140 countries.

GIBCONNECT offers a variety of internet solutions, from individual lines and wi-fi access to business corporate links. Nearly 70% of households in Gibraltar have an ADSL connection. Gibtelecom also offers dedicated premium internet protocol (IP) bandwidth to businesses on demand, and can host their computer servers at one of the Company's data centres.

Customer Service Centre
09.00 - 18.00 Monday - Friday
10.00 - 13.00 Saturday

Gibtelecom is owned by HM Government of Gibraltar, who nominates four Directors. The current Board comprises:
The Hon Fabian Picardo MP - Gibtelecom Chairman
Tim Bristow - Gibtelecom CEO
The Hon Joe Bossano - MP
Dilip Dayaram Tirathdas
Albert Mena

The Executive Committee comprises the Chief Executive Officer (also a Board Director) and Operational Directors
- Chief Executive Officer - Tim Bristow
- Chief Operations Officer - Adrian Moreno
- Technology Director - Jansen Reyes
- Customer Operations Director - Peter Borge
- Global Business Director - Rab Paramothayan

They are supported by Associate Directors:
- Head of Marketing and Business Development - Adrian Ochello
- Head of Information Systems - George Gaskin
Full Contact Details

15-21 John Macintosh Square

General Enquiries

Tel: 20052200

Fax: 20044444

Fax : 20071673


General Enquiries: 20052200

Fault Reports & Service Difficulties

Fixed : 193

Mobile: 194

Internet: 192

Directory Enquiries

Local Directory Enquiries: 11811

International Directory Enquiries: 11888

Recorded Announcements

Speaking Clock: 150


Residential Listings: 20052200

Residential Listings Fax: 20044444

Business Listings & Classified Advertising: 20041414

The Company was established, after the merger between Gibraltar Nynex Communications Ltd (a Verizon communications business) and Gibraltar Telecommunications International Ltd (a British Telecom business), and has greatly contributed to the expansion and advancement of communications in Gibraltar. In April 2007, Telekom Slovenije purchased Verizon’s 50 per cent shareholding in the Company, whilst the other half continues to be owned by the Government of Gibraltar. Telekom Slovenije is quoted on the Ljubljana Stock Exchange in Slovenia, an EU member state in the Euro Zone. The Telekom Slovenije Group and its subsidiary companies provide fixed line, mobile and internet services throughout Slovenia and in other countries mainly in South Eastern Europe.

Gibtelecom is structured into Directorates, each headed by an Operational Director reporting to the Chief Executive Officer. The Directorates covers a number of functional areas headed by their respective Managers.

Buildings and Stores
Manager - Charles Davidson. Responsible for the Company's various buildings and physical assets together with all aspects of purchasing and stock management, archiving of company documents and ensuring that the company and its employees adhere to health and safety policies.

Broadband Networks
Principal Engineer - William Jackson. Responsible for co-ordinating and leading the Company's move into converging technologies (fixed voice, mobile and internet) and maintaining broadband services.

Corporate and Legal
Manager - Dwayne Lara. Responsible, amongst other things, for corporate governance, internal and external communications, quality management, Board and Executive Committee support and secretarial and messenger services. Also responsible for ensuring compliance with regulatory legislation and liaising with the Gibraltar Regulatory Authority (GRA).

Customer Services
Manager - Eric Rowbottom. Provides a single point of contact for all customer requirements in the John Mackintosh Square shop. Its main objective is to respond quickly, effectively and professionally to any customer requests, providing a service which is comparable to other world class companies.

External Plant
Manager - Clive Lopez. The main responsibility of this department is the company's fixed network infrastructure, be this both fibre or copper, together with installing and maintaining customers' telecommunications equipment.

Manager - Caroline Robba. Responsible for all receipts and payments, payroll, pensions, financial accounting, budgeting and reporting.

Human Resources
Senior HR Advisor - Mark Chichon. Assists the company in building an environment where high calibre people produce quality work, adding value to all people related business decisions. Their main functions include recruitment, remuneration policy, training and development and health and welfare.

Information Technology
Responsibility - George Gaskin. Takes care of Gibtelecom's extensive computer equipment, both at a hardware and software level, to support the company's many automated functions. The Company runs a computerised Integrated Customer Management System [ICMS] which covers all telecommunications service orders, fault reports, customer billing and an infrastructure database.

Enterprise Services and Data Centres
Manager - Danny Hook. Their main role is to provide internet services, focusing on high availability circuits and dedicated data centre facilities for major gaming and financial service companies that are based in Gibraltar, serving their worldwide customer base.

Marketing and Business Development
Responsibility - Adrian Ochello. Responsible, amongst other things, for product management and branding, sales and pricing strategies, promotions, sponsorship and business development, both locally and internationally.

Mobile Radio
Principal Engineer - Martin Candeas. Responsible for the 2G, 3G, 4G+, Tetra and other radio networks throughout Gibraltar

Network Operations Centre
Manager - John Pressey. Runs 24 hours a day, every day of the year, providing a call centre for Gibtelecom and technical monitoring services around the clock for Gibtelecom's extensive networks.

Technical Facilities
Manager - Stephen Perera. Responsible for planning the maintenance and expansion of the fixed line network, whether enhancing existing infrastructure or expanding it to reach new developments, as well as maintaining all technical remote offices.

Transport and Enterprise Networks
Principal Engineer - Dwayne Etherington. Responsible for the company's diverse international routes and high availability enterprise links.

Voice services
Manager - Louis Posso. Operate and maintain the GSM, GPRS, 3G and 4G+ switches and responsibility for the maintenance, development and configuration of the company's digital System X switch, serving all fixed line customers.
Electricity Authority (Gibraltar)
Supplying the community for over a hundred years

Failure of Supply 24 Hour Service


The Gibraltar Electricity Authority is responsible for the generation, distribution and supply of electricity to the civilian population of Gibraltar. The Authority is headed by the Chief Executive Officer and consists of Generation, Transmission and Distribution Network, Electrotechnical, Consumer, Electrical Building Services, Technomedical and Finance and Administration Divisions.

Visit our website for News and recent Press Releases, Vacancies and Interruption of Supply Notices, and download application forms and other useful information on our Downloads page.

08:00 to 15:30 Mondays – Thursdays
08:00 to 15:00 Fridays
Full Contact Details

Gibelec House North Mole Road

Failure of Supply 24 Hour Service

Tel: 20042837

24hr Service: 20075957

Mobile: 58465000

If not available call : 58466000


Internal Electrical & Fire Alarms (Out of Hours ) Service: 20042837


Consumer Enquiries: 20074191

Street Lighting Reports/Enquiries: 20048942

Customer Services Division

Main Office: 20074191

Arrears Office: 20049235

Customer Services Engineer: 20048933

Customer Services Officer: 20049265

Installation Inspector Officers: 20048930

Meter Testing Station: 20048932

Installations/Rising Mains Officer: 20048936

Distribution Network Division

Distribution Engineer: 20048941

Distribution Officers: 20076257

If Busy Call: 20072149

Depot Writer & Stores: 20048942

45 North Mole Road

Building Services Engineer: 20051194

Building Services Officers: 20059976

If Busy Call: 20051198

Depot Writer & Stores: 20051206

Fax: 20050876

North Mole Road

Secretary: 20048901

Chief Executive: 20048900

Deputy Chief Executive: 20048900

Senior Generation Engineer: 20048900

Senior Electrotechnical Engineer: 20048900

Senior Network Engineer: 20048900

Mechanical Engineer: 20048903

Electrotechnical Engineer: 20048919

IT & Planning Engineer: 20048905

Design Office: 20048918

Fax: 20077408

Financial & Administration Division

General Office: 20048908

If Busy Call: 20049168

Financial & Administration Director: 20048900

Financial & Administration Manager: 20048921

Asst Financial & Administration Manager: 20048906

Fax: 20077408

North Mole

Security Guards: 20048920

Aquagib Ltd
AquaGib, committed to your life source...

Head Office


AquaGib Vision and Mission Statement

At AquaGib our team is constantly striving to realise our vision of being recognised as Gibraltar’s leading utility through the provision of efficient and sustainable water services.

In order to succeed in achieving this vision, we will:

1. Ensure a customer focus which exceeds our customers’ expectations with our level of service.

2. Provide a mutually balanced employer – employee relationship.

3. Develop our staff so that they are able to achieve their maximum potential and meet the future needs of the business.

4. Be involved in the wider community, to the benefit of everyone within AquaGib and Gibraltar.

5. Be compliant with all relevant legislation, regulations and standards.

6. Remain conscious of our responsibilities towards the environment throughout all our business activities.

7. Use modern and effective water systems and be at the forefront of technology.

8. Build for the future to ensure that AquaGib is a great business that has longevity.

9. Ensure a reasonable rate of return on investment for our shareholders.
Monday - Thursday: 08:30 - 15:00

Friday: 08:30 - 14:30
Managing Director: Derek Cano
Water Production Director: David Santos
Water Networks Director: William McLaren
Finance and Business Support Director: Paul Singleton
Senior Manager Water Production: Chris Gomez
Senior Manager Water Networks: Francis Silva
Senior Manager Customer Service: Kadrian Bugeja
Full Contact Details

10B Leanse Place 50 Town Range

Head Office

Tel: 20040880

Fax: 20040881

Customer Service Office

General Enquiries: 20041288

Fax: 20040465

Distribution Section

Ragged Staff (24 Hour Fault Reports): 20073659

Fax: 20040810


Control/Supply to Shipping: 20077017

Fax: 20050731


See Electricity Authority

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